Future Leaders
Gavin Morden is a highly experienced professional specializing in customer experience and leadership development. Currently serving as Chief Mentor, Executive Director, and Partner at Future Leaders since April 2021, Gavin also contributes as a voluntary mentor for the Chartered Management Institute. Previous roles include Head of Customer Experience Improvement at Affinity Water, Project Manager for the Financial Conduct Authority, and Head of Customer Service & Experience at Hotel Chocolat. With a robust background that includes leadership positions at THE SHARE CENTRE LIMITED, Green Star Energy, and EE, Gavin has consistently driven operational excellence, customer satisfaction, and strategic transformation across various sectors. Educational qualifications include an EIA Practitioner certification in Coaching and Mentoring and a postgraduate award in Leadership Coaching & Mentoring.
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Future Leaders
Do you think you can make a difference? We think you can ...Why not try? You are the foundation on which our future, technological innovations and more equal society will thrive. Everyone deserves to have a voice about how this landscape should change and grow, whether you’re a veteran, newbie or somewhere in between. Successful mentoring partnerships are a fantastic opportunity to develop your leadership skills, expand your horizons and learn new things. Our Mentors act as trusted advisors and role models for our Mentees, who in turn offer new perspectives and will (one day) help shape the future. Connect with people (yes, even during lockdown!) via our webinars and other events. If you want to get involved, then send us a message. Can’t wait to hear from you!