Joni Smith

Joni Smith is a seasoned professional in training and development, currently serving as a Skills Trainer at Futures since December 2022. Previously, Joni held the role of Recruitment Success Trainer at Barclay Jones, where responsibilities included designing and delivering innovative training solutions tailored to recruitment needs. Prior experience as an Operational Trainer at Sky Betting & Gaming involved creating engaging learning experiences for new employees and enhancing existing training materials. Joni began a career at LV=, where Joni progressed through roles from Customer Service Representative to Line Trainer and Customer Relations Officer, focusing on customer complaint resolution and training development. Joni holds a Master of Arts in Creative Writing from Leeds Trinity University and a Bachelor of Arts in History and Sociology from The University of Huddersfield.