Karolina Potgieter

Karolina Potgieter is an experienced Quality Improvement Specialist currently at Futures Group since July 2022, where a focus is on cultivating a culture of continuous quality improvement across various provisions. Previously, Karolina served as a Senior Quality Improvement Specialist at Go Train Ltd, enhancing teaching quality and learner experiences, and held the same role at Futures Group before that. Earlier experience includes roles as a Teaching & Learning Advisor and Learning Support Coach at Remit Training, providing high-quality educational support and training. Karolina's background at Starbucks includes positions ranging from Store Manager to Training Specialist. Educational qualifications encompass a Level 4 Certificate in Education and Training, along with various certificates related to mental health and quality assurance.