Abhinav Singh is an experienced leader with over 15 years in sales, customer service, and business management within the Retail and Hospitality sectors. Currently serving as Head of Business Operations at FutureWorld India, an Apple Premium Reseller, Abhinav previously held the position of Head of Strategy & Learning at Tresor Systems Pvt. Ltd., where responsibilities included CRM and Learning & Development. Prior to this, Abhinav managed the Customer Support Center and CRM team at Devyani International Limited for Pizza Hut. Demonstrated expertise includes creating and implementing innovative strategies that enhance business excellence and customer experience.