Joseph Scurio

Manager - Customer Success North America at Fuze: An 8x8 Company

Joseph Scurio has a diverse work experience spanning several industries. Joseph currently works at Fuze as the Manager of Customer Success for North America, a position they have held since November 2021. Prior to this role, they served as the Team Lead for North America Customer Success at Fuze from April 2019 to December 2021.

Before joining Fuze, Joseph worked at Rapid7 as an Enterprise Customer Success Manager from March 2013 to March 2019. Rapid7 is a leading provider of security risk intelligence solutions. In this role, Joseph was responsible for providing organizations with accurate and actionable threat intelligence to improve their security posture.

Joseph also had experience at the American Red Cross, where they worked as an Account Executive from September 2009 to March 2013. In this role, they successfully managed and cultivated relationships with existing clients to host successful blood drives, ensuring an adequate blood supply for Massachusetts. Joseph utilized strong organization and time management skills to coordinate logistics, marketing, and execution of over 250 blood drives per year.

Prior to their time at the American Red Cross, Joseph worked at Prudential Financial as a Financial Services Coordinator from May 2008 to May 2009. In this position, they independently managed client portfolios, focused on client retention, and generated new business through various marketing techniques.

Overall, Joseph Scurio has a demonstrated track record of success in customer success management and account management roles, as well as experience in the financial services and non-profit sectors.

Joseph Scurio attended the University of Massachusetts Dartmouth from 2004 to 2008. During this time, they pursued a Bachelor of Science (B.S.) degree in Finance, General as well as a Bachelor's degree in Business Administration and Management, General.

Links

Timeline

  • Manager - Customer Success North America

    November, 2021 - present

  • Team Lead North America Customer Success

    April, 2019

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