Mylène Nadeau

Mylène Nadeau has a diverse work experience spanning over several companies and roles. Mylène began their career at ClinTrials BioResearch Ltd in 1992 as an Implementation Specialist, working on implementing various projects. In 1998, they joined Proconex Consultants as a Programmer/Analyst for a brief period of time.

In 1999, Mylène joined STS Systems/ NSB Group as a Technical Consultant. Their responsibilities included leading complex sales audit technical implementations for clients such as Jones Apparel Group, Armani, La Senza, and the US Navy. Mylène was recognized for their expertise and appointed by management to enhance the implementation of these services.

In 2010, Mylène joined Intelerad Medical Systems as a Linux Support Analyst. Mylène provided technical support for server-side and client-side applications, gaining expertise in PACS, DICOM, and HL7 standards. Mylène also took on the role of Project Manager, leading implementation projects for archiving modules.

At Intelerad, Mylène gradually progressed to become an Integration Specialist and then an Integration Team Lead. In these roles, they focused on implementing standardized procedures, managing issue resolution, and ensuring task assignments for implementation projects.

In 2018, Mylène was promoted to Manager, Implementation & Integration Services at Intelerad. Mylène directed the activities of multiple teams and had overall responsibility for profitable revenue generation. Their responsibilities included talent development, project management, and overseeing third-party compliance.

In 2021, Mylène joined Uzinakod as a Business Analyst, specializing in Service Now. Mylène later joined FX Innovation as a Project Manager for Service Now and subsequently transitioned into the role of Business Process Consultant.

Throughout their career, Mylène has demonstrated strong leadership skills, expertise in implementing technical solutions, and a focus on customer satisfaction. Mylène has received commendations for their exemplary service and has been entrusted with important projects by clients.

Mylène Nadeau completed their Bachelor of Arts degree in Economics from McGill University, attending from 1991 to 1994. Mylène then obtained a Programming certificate from CEGEP - John Abbott College, attending from 1997 to 1998. In terms of additional certifications, Mylène has become a ServiceNow Certified System Administrator through ServiceNow in June 2023. Mylène is also currently pursuing the ITIL 4 Foundation Level certification from AXELOS Global Best Practice. No specific information regarding the completion of the ITIL 4 Foundation Level certification is provided.