Nicolás Pita

Customer Care Analytics Manager at Liberty Latin America

Nicolás Pita is an experienced professional in data analytics and customer care, currently serving as the Customer Care Analytics Manager at Liberty Latin America since December 2022. This role involves building and evolving customer care dashboards, driving a speech and text analytics program, and collaborating with different stakeholders to enhance data quality. Previously, Nicolás held positions as a Data Analytics & Visualizations Specialist at Banco Comafi, Business Analytics Teacher at EANT, and Head of Marketing & CRM at CODERE, among others. With a strong educational background that includes a Master in Data Science and Business Innovation, a Bachelor in Business Administration, and additional certifications in Business Analytics and UX/UI design, Nicolás possesses a diverse skill set that combines analytics, marketing strategy, and product management.

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