Jelena Gajin

Jelena Gajin is an accomplished professional with extensive experience in customer service and guest relations within the tourism and hospitality sectors. Since May 2018, Jelena has served as a Front Office Assistant at G3 Global Services, LLC, excelling in check-in/check-out processes, booking and reservations, and managing VIP guest requests. Prior to this role, Jelena worked as a Guest Relations Agent at Airport International Group from February 2017 to April 2018, where responsibilities included similar customer service tasks. Jelena's career began at MSC Cruises as a Shop Assistant, demonstrating a strong commitment to customer satisfaction and promotional efforts. Additionally, Jelena has a background in direct sales as a Professional Sales Representative at Vip mobile d.o.o. and gained valuable coaching experience. Educational qualifications include a Bachelor's degree in Tourism and Hospitality Management and a diploma in Tourism and Travel Services Management. Recognized for outstanding performance, Jelena has achieved multiple awards and promotions throughout the career.