G9 Outsourcing DBA Rentatelemarketer,net (Rentatel) is a business process
outsourcing company that has been in the business since 2004. Initially a call center
offering inbound and outbound customer support for New York Teleconference, Inc.
(NYTelecon), a facilities-based, FCC 214 licensed long distance service provider in New
York City, USA. In 2007, we expanded our business to include content editing, graphic
editing and data entry in the services we offer. In 2015 following the clamor of our
clients, we started offering medical coding. All our coders are AAPC certified and ICD-10
proficient. Our mission is to enable our customers to outperform competitors with our
commitment to service excellence. In the process, we create value and opportunities for
our customers, employees, shareholders and communities.

Through the years, Rentatel has developed standards and metrics in monitoring the
output of all our employees. Our software engineers programmed a customized
customer relationship management (CRM) software that allows us to monitor their daily
output per day, month and year allowing us to properly compensate and motivate our
agents. We are able to customize the CRM software based on each client’s needs.

We have specialized in the events marketing campaign wherein we call visitors of
certain exhibitors in the shows in Hong Kong, China and Dubai reminding them to visit
these exhibitors located in certain booth numbers. We also do inbound customer support
for a telephone company in the U.S. and telemarketing for home improvement, mortgage
companies, and credit card companies in the U.S. From a modest size and mix, our
client base has grown considerably through the years, attaining its present level in a
relatively short time.

Our membership in the Business Process Outsourcing Association of the Philippines
(BPAP) has allowed us to benchmark and make our performance at par with the other
players in the industry.

G9 Outsourcing Corp.

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