Melisa Broncatti

Melisa Broncatti has a diverse work experience spanning several industries. Melisa has worked at Gaia Herbs since 2022, holding the position of Customer Service Manager. Prior to that, they worked as a FATHOM REALTY BROKER in 2021. From 2021 to 2022, they served as a Dispatch Coordinator at Ruan Transportation Management Systems. From 2019 to 2021, they were the National Accounts Leasing Coordinator at Ryder System, Inc. Before that, Melisa worked at OceanX, LLC from 2018 to 2021, first as a Contact Center Trainer and then as a Supervisor. From 2017 to 2018, they were an NC Real Estate Broker at RE/MAX.

Melisa has extensive work experience at AT&T, where they held various roles from 1995 to 2017. Some of these positions include Manager Customer Service, Manager Quality M&P Process, CPE Project Manager, Sales Support Manager, Network Service Manager, and Small Business Consultant. In these roles, they supervised and managed a group of trouble handling agents, developed internal workflows, managed customer premise equipment projects, and performed sales and service audits, among other responsibilities.

Melisa also worked at Blue Cross Blue Shield of Wisconsin from 1988 to 1997. During this time, they were involved in legal assistance, medical claim administration, patient-doctor agreements, pre-authorizations, medical billing, claims adjustment, and project management.

Overall, Melisa Broncatti has a wide range of experience in customer service, management, real estate, transportation, and healthcare administration.

Melisa Broncatti completed their education at Milwaukee Area Technical College, starting in 2016 and graduating in 2020 with a degree in IT Network Specialist. Melisa'sfield of study during this time was also IT Network Specialist. In 2022, they returned to Milwaukee Area Technical College to pursue an Associates degree in Real Estate.

In addition to their formal education, Melisa obtained a certification in NC Real Estate from NCBOR in June 2021.