Mark joined GAIN Credit in February 2016 after a role at the Money Advice Service (MAS) where he was executive director for 3.5 years, working alongside financial services firms, regulators, voluntary organizations and government departments. During his time at the MAS, he led development of the customer proposition to deliver a multichannel service receiving more than 20 million visits a year and that nine out of ten would recommend. Mark has more than 25 years of experience in marketing and strategy, working with some of the UK’s biggest brands.
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