Hedy Delcerro

Hedy Delcerro is a dedicated professional with extensive experience in the healthcare and billing sectors. Currently serving as a Risk Specialist at Gain since September 2022, Hedy manages case updates from law firms and handles payoff requests within the Salesforce system. Previous roles include a Patient Account Representative at Fresenius Medical Care North America, where Hedy addressed claims-related issues, and a Revenue Cycle Associate at Upstream Rehabilitation, focused on denials and claims statuses. Hedy’s earlier positions involved medical records management and billing, with notable roles at Disability Help Group, Winter Park Proctologist, Rotech Healthcare, and Inovalon. Hedy is pursuing an Associate of Arts and Sciences in Accounting and Business/Management at Southern New Hampshire University, building on a foundational certificate in Medical Billing and Coding from the Career Institute of Health and Technology.