Chad Tongue

Chad Tongue is a seasoned professional with extensive experience in customer success, go-to-market strategy, and sales enablement across various industries, including AdTech, MarTech, and SaaS. Currently serving as Senior Lead for New Client Solutions & Partnerships at Gain Theory and Founder of Solving Insight, a consultancy focused on customer success and revenue operations, Chad has previously held leadership roles such as VP of Customer Success at Nielsen, where Chad achieved significant account growth, and Vice President at Amplifyer, where Chad maintained a 100% renewal rate. With a strong track record of increasing net revenue retention and optimizing onboarding processes, Chad's career spans notable positions at ADARA, Beanstock Media, and Ampersand, supported by an A.B. in Sociology from Princeton University.