Freda Biggers

Freda Biggers is an experienced professional in quality control management, currently serving as Quality Control Manager at GAINSCO since October 2021. Prior to this role, Freda held various positions at RealPage, Inc. from June 2014 to October 2021, including Global Quality Assurance Manager and Global Employee Engagement Coordinator, where responsibilities included managing a global team of over 18 specialists, ensuring compliance with process standards, and driving improvements in client experience. Additional roles at RealPage included Global Quality Assurance Specialist Supervisor and Quality Assurance Specialist, focusing on performance tracking, data analysis, and cross-departmental collaboration to enhance service delivery. Freda holds a Bachelor of Applied Science in Business Administration and Management from American InterContinental University, earned between 2010 and 2014.