Paul Riffel serves as the Vice President of Material Damage Claims at GAINSCO, overseeing the development of material damage claim strategies, auto claims performance, and strategic vendor partnerships since April 2016. Prior to this role, Paul had extensive experience at Horace Mann as Assistant Vice President, managing national auto claim processes across 45 states, and at Farmers Insurance as National Auto Physical Damage Manager, where oversight of auto physical damage claims in the Eastern Zone was a key responsibility. Additional roles included Corporate Director of Material Damage Claims at Bristol West Insurance Group and Regional Physical Damage Zone Manager at Kemper, highlighting expertise in claim processes and performance across multiple organizations. Paul holds a Bachelor of Science in Business Administration with a minor in Finance from Canisius University and has completed a Presidential Leadership Certification from Farmers Insurance.