Josh Simpson

Josh Simpson currently serves as the Senior Vice President of Professional Services at Gainsight, a position held since May 2025. Prior to this role, Josh was the Senior Vice President of Customer Success at Socure from September 2024 to June 2025, leading a global team focused on customer success through effective implementation and support. From August 2022 to October 2024, Josh was the Vice President of Global Delivery at Forter, where oversight of customer success, support, and implementation teams was key to combating online fraud and enhancing customer outcomes. Earlier experience includes serving as the Senior Director of Global Customer Success at Snyk, focusing on security goals for customers, and leading customer success initiatives at Akamai Technologies across various senior roles from 2015 to 2021. Educationally, Josh holds a Bachelor's degree in Management Information Systems from Washington State University, earned in 1998.