Tom Shaddock is a Senior Support Engineer - Team Lead at Gainsight, where Tom leads a global team of technical tiered support engineers. With a background in software engineering, Tom has experience in technical support, product specialist roles, and development of business ops software. Tom has also worked as a software engineer at Raymond James Investment Services, PHP Application Developer at Tuxedo Money Solutions, and Senior Developer at Den Creative Ltd. Tom's education includes a Bachelor of Science in Computer Science from Birkbeck, University of London.
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