Alvin H.

Alvin H. has over 20 years of experience in operations management and technical support within various organizations. Currently serving as Claims Operations Manager for Gainwell Technologies since August 2021, Alvin leads multiple departments within the Claims Operations Organization, overseeing a workforce of 110 employees. Prior experience includes roles as TAR Supervisor at Blue Shield of California, where responsibilities involved managing Claims Specialists to resolve processing issues, and Supervisor at Comcast Cable, managing Network Operations Technicians and customer support teams. Alvin's career began at AAA Northern California, Nevada & Utah Insurance Exchange, and includes positions at Fireside Bank and a strong educational background with a Bachelor's Degree in Computer Information Systems from California State University - East Bay.