Saif Ahmed

Saif Ahmed is an IT infrastructure specialist currently employed at Galderma since March 2023. Prior experience includes roles as a system administrator at Genpact from June 2018 to February 2020, where responsibilities involved assisting first-level IT support and managing IT issues resulting from high call volumes. Previously, Saif worked as a technical support specialist at Tech Mahindra from February 2017 to February 2018, focusing on the creation and implementation of standard operating environments (SOE). Earlier in Saif's career, a position as a quality associate at Fiserv from July 2015 to June 2016 involved performing quality audits on ServiceNow configurations and analyzing process data for improvement. Saif Ahmed's educational background includes a master's degree in Information Technology from the Victorian Institute of Technology (2020-2022) and a bachelor’s degree in commerce with a focus on computer science from Osmania University (2011-2014), supplemented by ongoing professional education through Performance Education (April 2023 - March 2024).