Erica Willis

Erica Willis has extensive experience in sales and customer service roles across various industries, including their current position as an Inside Sales Representative at Gallagher Fluid Seals since May 2022. Previous roles include Sales Operations Specialist at CRC Industries, where management of major accounts such as Grainger, MSC, and Fastenal contributed to significant annual growth. Erica has also served as a Senior Customer Service Representative and a 3rd Party Consumer Response Supervisor, showcasing a strong ability to monitor performance and enhance customer satisfaction. With educational qualifications including an Associate's degree in Business Administration from Strayer University and an Associate of Arts and Sciences from the University of Phoenix, Erica's skill set is well-rounded in both operational and customer-facing capacities.