Crystal Douglas

Crystal Douglas is an experienced professional in the senior living and healthcare administration sectors, currently serving as the Regional Director of Operations at Galliant since September 2025, following a similar role at Heritage Communities. Previous positions include Executive Director at The Heritage at Sterling Ridge and Senior Living Counselor at Heritage Ridge Retirement Community. Crystal's early experience includes roles as a Senior Living Consultant at Hillcrest Mable Rose and Marketing Director at Sava Senior Care, focusing on occupancy growth and exceptional customer service. Crystal holds a Bachelor's Degree in Healthcare Administration from Bellevue University and has completed leadership certificates through Leadership Sarpy and the Leadership Bellevue Program. Additionally, Crystal is a licensed Assisted Living Administrator. Various professional endeavors are underscored by a commitment to building trust, compassion, empathy, and honesty in guiding prospects and families.