Joshua B.

Joshua B. currently serves as the Performance Reporting Manager at the Gambling Commission since May 2023. Previously, Joshua worked as a Field Reporting Developer in a secondment role where responsibilities included analyzing performance data and developing training materials. Joshua's experience also includes a position as a Mobile Engineer at City of York Council, managing telephony and print services, and leading a team as a Team Manager at Sitel Group, where employment procedures were reformed. As a Customer Service Manager at Ladbrokes Coral, Joshua focused on enhancing customer satisfaction and retention. Additionally, Joshua held the role of Head of English at Omeida Chinese Academy. Educational qualifications include a Bachelor of Arts in Criminology from Durham University and a Master of Science in Crime Intelligence and Data Analysis from Teesside University.