Sanjay Mistry is an experienced IT professional with a career spanning over two decades, currently serving as an IT Solutions Engineer at Gamma since June 2013. Previously, Sanjay held several roles within Unilever from February 2012 to June 2013, focusing on Service Delivery to ensure alignment with service level agreements and integrating multiple service suppliers. Prior experience at IBM Global Services from July 1998 to September 2011 included roles such as Service Coordinator and Acting Service Delivery Manager, managing operational service delivery across various sectors, and developing reports on SLAs and KPIs. Sanjay's extensive background encompasses service management, technical support, and incident management, demonstrating a strong ability to enhance IT service quality and delivery.
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