Erica Lai has a diverse work experience spanning over several years. Erica recently worked at GAMUDA LAND as the Head of Sales, overseeing the sales department for SplashMania Waterpark and managing various segments. Prior to that, they were a Business Development Manager at Go Tifi, contributing to the launch of an online technology platform for travelers. Erica also has experience in the hospitality industry, having served as the Assistant Director of Sales at Hard Rock Hotel Desaru Coast and the Head of Sales at Desaru Coast Malaysia. Erica was also a part of the pre-opening team for Adventure Waterpark Desaru Coat and Movie Animation Park Studios. Before that, they held various sales positions at Sunway Theme Parks Career Page and Genting Malaysia Berhad. Overall, Erica has a solid background in sales and marketing, with a focus on the travel and hospitality sectors.
Erica Lai holds a Bachelor's Degree of Hospitality Management, specializing in Hospitality Administration/Management, which they obtained from Edith Cowan University in the period from 2004 to 2005. Prior to that, from 2000 to 2003, they attended Taylor's University, where they studied Hotel Management. In addition to their formal education, Erica also obtained certification in "The Fundamentals of Digital Marketing" from Google Digital Garage, although the specific date of completion is not provided.
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