Vasiliki Mitsiou

Director, Customer Success Operations at GAN Integrity

Vasiliki Mitsiou has a diverse work experience spanning various roles and companies.

Vasiliki is currently working at GAN Integrity as the Director of Customer Success Operations, a role they started in December 2022. Before that, they served as a Senior Customer Success Manager from April 2022 to November 2022, and as a Customer Success Manager from January 2021 to March 2022.

In 2020, Vasiliki underwent a relocation to Denmark, during which they did not work for a specific company.

From 2018 to 2020, they worked at trivago as a Key Account Manager for Global Strategic Partnerships.

Prior to trivago, Vasiliki Mitsiou had an extensive tenure at TripAdvisor. Vasiliki held positions such as a Senior Strategic Insights Manager from April 2015 to March 2018, where they specifically worked on the Global Path to Purchase Study. Vasiliki also served as a Sales Planning Manager for EMEA Display Sales from September 2014 to March 2015, a Senior Sales Planner from March 2013 to August 2014, and a Sales Planner from December 2011 to February 2013.

Vasiliki's earlier work experience includes a role as a Key Account Sales Manager at SHAPE Ltd. from September 2008 to August 2010, and a brief position as a Marketing Associate at the National Bank of Greece in July 2006.

Vasiliki Mitsiou's education history includes a Bachelor's Degree in Marketing and Business Communication from Athens University of Economics and Business, obtained from 2004 to 2008. Vasiliki later pursued a Master's Degree in Digital Marketing from the University of Southampton, completing it from 2010 to 2011. Additionally, they attended General Assembly from 2017 to 2018, where they pursued a degree in Product Management.

In terms of certifications, Vasiliki Mitsiou has obtained various certifications. Some of these include PRINCE2® Foundation and Practitioner Certification Training from AXELOS Global Best Practice in March 2023, CASP+ Cert Prep: 1 Risk Management from LinkedIn in June 2022, and several certifications related to Customer Success Management from LinkedIn. Vasiliki has also obtained certifications in areas such as Giving and Receiving Feedback, Conflict Resolution Foundations, Inbound Sales, Product Management, and Strategic Thinking. Furthermore, they have certifications in topics related to diversity, inclusion, belonging, program strategy, inclusive leadership, and frictionless sales.

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