Lauren Lu is a seasoned professional in operational excellence and retail management, currently serving as Senior Manager of Operation Excellence & Store Growth at Gap Greater China since February 2016. With a strong background in daily operations, process innovation, and customer service, Lauren has contributed to significant improvements in store performance and partner relations. Prior to Gap, experience includes roles such as Manager of Operation Excellence, Commercial Activity Manager at IKEA Group, National Non-Food Trade Plan Manager at Tesco, and Assistant to Buying Director at Walmart. Lauren holds a Bachelor's degree in Computer Science & Technology from Hohai University, completed in 2007.
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