Amy Sheehan

Amy Sheehan is a seasoned professional with extensive experience in customer success and account management within the technology and digital marketing sectors. Currently serving as a Senior Strategic Account Executive at Gartner, Amy was recognized as a 2024 Top Performer for achieving 104% of quota and managing a ~$3M annual budget. Previous roles include Senior Account Manager at Gartner and Senior Customer Success Manager at People.ai, with notable achievements in revenue retention and cross-departmental collaboration. Prior to these positions, Amy excelled in various customer success roles at Dialpad, SupportNinja, and Forcepoint, earning multiple awards for outstanding performance and net retention. Amy holds a Bachelor of Arts in Corporate Communications from Baylor University and a Master of Arts in Strategic Communication from Texas Tech University.