Antoinette Chang is a Senior Principal at Gartner, where they leverage extensive experience in human resources. Previously, they served as the Assistant Director of Human Resources at LOTTE Hotel Seattle, where they played a key role in the hotel's opening during the COVID-19 pandemic and developed multiple employee experience initiatives. Antoinette has held various HR positions at EDITION, where they significantly improved employee engagement scores and successfully opened new hotel properties. They earned a Bachelor of Science in Hospitality Management from New York University and a Certificate in Women’s Entrepreneurship from Cornell University.
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