Chris Brien

Chris Brien is the Director of GS&D Change Management at Gartner, where they lead a customer-centric service team focused on enhancing client engagement and membership retention. With over nine years of experience in Client Success roles, Chris has notably driven growth in the APAC region, particularly within Gartner's HR, Finance, Assurance, and Risk sectors. They hold an Executive Master of Business Administration from the Sydney Business School and are pursuing a Bachelor of Commerce with a focus on Marketing, alongside a Bachelor's degree in Design and Visual Communications. Chris is passionate about customer satisfaction and continually seeks innovative ways to improve service delivery and client outcomes.