Daniel O'Sullivan is a Senior Director, Analyst, and Key Initiative Leader at Gartner, where they advise global executive leaders on customer experience, support, and success. Previously, Daniel served as Director of Customer Experience at MindBridge, leading global customer analytics and service teams, and was a co-founder of Brevis, an AI accounts production tool. Daniel has held various roles in demand planning and customer service, including positions at Philips Lighting and Signify, demonstrating a strong background in customer experience and technology integration. They hold an MA and BA in History from the University of Southampton.
Location
Guildford, United Kingdom