Dylan Rosenthal is currently the Director of Operations for Global Retention Programs at Gartner, a role they have held since 2025. Previously, Dylan served in various positions at Gartner from 2017 to 2018, including Custom Proposal Specialist and Client Value Manager, where they significantly improved client retention strategies. Dylan also has extensive experience in business analytics from their time at Citi, where they led teams in fraud analytics and implemented effective strategies that resulted in substantial savings. Dylan holds a Bachelor of Arts in Economics and Political Science from Colgate University and a Master of Arts in Quantitative Methods in the Social Sciences from Columbia University.
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