Greg Hirshorn

Greg Hirshorn is a Principal at Gartner, leveraging over 10 years of experience in client success management and analytics. Previously, they served as a Client Success Manager at Gartner from 2020 to 2025, where they ensured client satisfaction and operational efficiency. Prior to this role, Hirshorn worked as a Research Content Specialist at Gartner and held positions at Tangoe and ICON International, Inc., focusing on client relations and billing analytics. They earned a Bachelor's degree in Business Administration and Management from Bryant University in 2008.