Jefia James is an experienced lead researcher with a strong background in research and analysis, having worked at Gartner from May 2019 to October 2023. Prior to this role, Jefia held various positions at Ken Research, ranging from senior researcher to analyst, from February 2017 to May 2019. Additionally, Jefia contributed to GlobalData Plc as an analyst and associate analyst from April 2014 to November 2016. Academic qualifications include a Postgraduate Diploma in Management with a focus on Finance and Marketing from Vignana Jyothi Institute of Management and a Bachelor of Commerce in Co-operation from Chinmaya Mission College, Thrissur, Kerala.
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