Jennifer Lichucki is an executive leader currently serving as Senior Director of Advisory - ITSM at Gartner, where they advise C-Suite executives on IT service management and enterprise service strategies. Previously, they held significant roles including Vice President of Information Technology at QBE the Americas, where they managed global IT operations and led numerous mergers and acquisitions, and Director of Client Integration at INOC, LLC, where they transformed client onboarding and operational processes. Jennifer holds multiple degrees, including a Bachelor of Science in Mathematics and Computer Science and an MBA, both from Edgewood College and Edgewood University.
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