Jim McGrath

Jim McGrath has extensive experience in public safety and justice consulting, currently serving as an Expert Partner at Gartner since May 2011. Key responsibilities include IT strategy, sourcing, procurement, project monitoring, quality assurance, and organizational change management, particularly focusing on 9-1-1 systems, CAD, RMS, and mobility solutions. Prior roles at Gartner included Vice President, Senior Director, and Engagement Manager Academy Lead, where Jim provided strategic advice and managed client engagements across North America. Experience also encompasses consulting roles at Curve Consultancy and significant contributions to major public safety projects in New York City and London, including managing IT initiatives for the Metropolitan Police and the NYPD. Jim holds a BSc (Hons) in Special Psychology from the University of Hull.