Mark Jaggers is a Senior Director Analyst at Gartner, where they focus on helping businesses achieve their desired outcomes through effective IT systems. With a blend of technical and business skills, Mark is a leading speaker on topics such as cloud strategies and IT infrastructure resilience. They have held various roles in organizations including Oracle, Amazon Web Services, and New Relic, contributing significantly to research and strategies involving IT resilience and disaster recovery. Mark holds a Bachelor of Business Administration from Schiller International University and is pursuing a Master of Science in Management of Technology from New York University.
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