Martha Mulett

Martha Mulett is a Senior Manager of Customer Success for EMEA at Gartner, where they lead a multicultural team focused on enhancing client retention and satisfaction. With a background in implementing Gartner's Service Model for the HR Practice following the acquisition of CEB, Martha has developed strong skills in communication, change management, and stakeholder collaboration. Previously, they held various roles at Gartner, including Team Manager for EMEA LCM and Client Partner, as well as positions at Honda Motor Colombia and Sega. Martha earned a degree in Industrial Engineering with a focus on Business Administration from Pontificia Universidad Javeriana, graduating with a strong GPA of 3.99/5.