Michelle Arth is a Senior Director specializing in retention programs, with over nine years of experience at Gartner where they built data-driven strategies to reduce churn and accelerate renewals. Michelle has achieved significant success, including a top 10 global retention ranking and an award for innovation in retention. Prior to their role at Gartner, they taught social studies at Orange County Public Schools, achieving the highest student passing rate in Florida for the Civics End of Course exam in 2015. Michelle holds a Bachelor of Science in Social Science Education from the University of Central Florida.
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