Thomas Ryan is currently the Director of Business Systems at Gartner, Inc, a position they have held since 2011. Prior to this role, Thomas served as a Managing Consultant at IBM from 1998 to 2011, where they specialized in business analysis, implementing CRM applications, and teaching Siebel modules. Earlier in their career, they worked as a Logistics Manager at KAO Infosystems from 1987 to 1998, where they led operations and system implementation projects within the distribution sector.
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