cynthia serrano

Configuration Control/Quality Manager and Program Management Specialist, CBP at Garud Technology Services

Cynthia Serrano has extensive work experience in various roles. cynthia started their career at Northern Virginia Community College, where they worked as a Work/Study Student in 2003 and later as a Student Activities Coordinator in 2004, organizing events, managing budgets, and coordinating club functions.

In 2005, they joined MKI Systems as a Logistics Analyst and provided support to the Marine Corps Systems Command in the acquisition logistics process. cynthia researched and applied DoD policies and regulations while developing and maintaining logistics process content and training materials.

cynthia continued their work at MKI Systems as an Analyst, providing analysis and administrative support to multiple acquisition programs within the Joint Service Lightweight Integrated Suit Technology (JSLIST) ensemble portfolio. Their responsibilities included tracking procurement and research & development obligations and expenditures for the JSLIST program.

From 2007 to 2012, Cynthia worked at Kalman & Company, Inc. as an Analyst. cynthia had a lead role in managing the Uniform Integrated Protection Ensemble Increment 1 (UIPE 1) program for the Joint Program Executive Office for Chemical and Biological Defense (JPEO-CBD). cynthia also provided support to the Director of Business Operations and analyzed organizational and program requirements for CBD acquisition programs.

In 2013, they joined Strategic Operational Solutions as an Acquisition Support Specialist. cynthia collaborated on the establishment of internal controls for effective program management within the Project Manager Defense Communications and Army Transmission Systems (PM DCATS).

From 2014 to 2015, Cynthia worked at Team-Crucible, LLC as a Recruiter/CJPS Support Manager/AFSO. cynthia managed all recruiting efforts, conducted interviews, and administered the hiring process using Taleo software. Additionally, they acted as a liaison between candidates and Human Resources and was responsible for candidates prior to deployment.

Since 2015, Cynthia has been working at Garud Technology Services Inc. as a Configuration Control/Quality Manager and Program Management Specialist for CBP (Customs and Border Protection).

Overall, Cynthia Serrano's work experience spans a wide range of roles, with a focus on program management, acquisition support, logistics, and recruitment.

Cynthia Serrano holds a Master's Degree in Public Administration from Strayer University, which they obtained between 2006 and 2015. Prior to that, they completed their Bachelor's Degree in Business Administration at Strayer University, from 1996 to 2005. Alongside their degrees, Cynthia also possesses several certificates. These include a Certificate in Production, Quality & Manufacturing Fundamentals (PQM101) obtained in January 2010, a Certificate in Mission Strategy Execution (CON111) obtained in January 2009, and a Certificate in Program Management Office Course (PMT352A) obtained in January 2009, among others. Additionally, Cynthia acquired a Facility Security Officer certification from the Defense Security Service, although the specific dates of obtaining this certification are not provided.

Links

Peers

View in org chart

Timeline

  • Configuration Control/Quality Manager and Program Management Specialist, CBP

    September, 2015 - present