Ghina Nisrina Adilasari has over seven years of experience in customer support and sales management, currently serving as a Customer Support & Sales Manager at GMF AeroAsia since December 2016, where responsibilities include acting as a liaison between customer representatives and the organization, ensuring project and personnel handling meets established standards. Additionally, Ghina creates sales plans, reports, and evaluates revenue related to Garuda Indonesia. Prior experience includes serving as an Assistant Lecturer at the Industrial Management and System Development Laboratory at ITS Surabaya from December 2014 to September 2016 and completing an internship at GMF AeroAsia, where business processes for the Outstation Line Maintenance Unit were analyzed and redesigned. Ghina holds a Bachelor’s Degree in Industrial Engineering from Institut Teknologi Sepuluh Nopember, completed in 2016.