Marija Gostiljac

Marija Gostiljac is a seasoned professional with extensive experience in data management and customer support. Currently serving as a Senior Airline Master Data Specialist at gategroup since July 2021, Marija ensures that service offerings align with quality standards and performs customer requirement analysis. Previous roles include Senior Technical Support Specialist at Sportmarket Services Limited, where Marija resolved customer complaints through various communication channels, and Account Executive at Reliant Card Processing Inc., where responsibilities encompassed managing portfolios, monitoring chargebacks, and ensuring PCI compliance. Marija's background also includes translating user guides, customer service in finance and administration, and a PR internship with media monitoring and event support. Educational qualifications include a Bachelor in Philology from the University of Belgrade and additional studies in Slovak Language and Culture at Comenius University in Bratislava.