Robert Šmit is an experienced IT professional with over 25 years in IT Services Management and Customer Support. They have held various roles, including Support Engineer at Mikiz Internet Caffe, IT Systems Analyst and ITS Senior Problem Coordinator at NCR Corporation, and IT Operations & QA Supervisor at Eurobank EFG Stedionica. Currently, they serve as the Global Manager of Service Delivery at gateretail, where they lead a team to enhance service quality and efficiency. Robert holds a degree in IT Management from the University of Belgrade.
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