Thomas Humphreys

Thomas Humphreys has a diverse work experience spanning over 14 years. Thomas started their career in the British Army as a Royal Engineer from August 2007 to April 2012. After that, they worked at RBS as a Complaint Handler from October 2012 to June 2014, handling complex complaints and ensuring compliance with FCA regulations. Then, they joined Compello Operations Ltd as a Complaint Handler from June 2014 to September 2015. Subsequently, Thomas worked at Connells Group as a Mortgage Services Regulated Complaint Handler from September 2015 to February 2019, where they investigated and resolved mortgage and insurance complaints. Currently, they are at Gatehouse Bank plc, starting as a Case Manager from March 2019 to October 2019, then transitioning to the role of Telephony Business Development Manager until July 2023. Currently, they hold the position of Lead Telephony Business Development Manager.

Thomas Humphreys attended Turves Green Boys School, but no degree or field of study is specified. Thomas also obtained additional certifications from the Chartered Insurance Institute, including Cert CII CF1 - UK Financial Services, Regulations & Ethics and Cert CII CF6 - Mortgage Advice. The specific dates of obtaining these certifications are not provided.