Gateway Outsourcing
Anna David has over 20 years of experience in various operations and customer service roles. Currently serving as Operations Manager at Gateway Outsourcing since July 2020, Anna specializes in appointment setting, cold calling, lead generation, and managing client and employee relations. Previous positions include Tax Refund Officer at Planet, where responsibilities involved processing tax refunds and assisting international customers, and Senior Relationship Officer at Dunia Finance, focused on personal finance product sales. Earlier experience includes administrative roles at KDK Ship Charter LLC and Ebara Benguet, providing support to executives and managing office operations. Anna holds a Bachelor of Science in Computer Science from Philippines Jobs, earned between 1995 and 1999.
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Gateway Outsourcing
Founded and established in 2015 by its CEO Christian who started as a virtual assistant for a real estate firm in the US that tasked him to create and manage a team of virtual assistants to work on a project for a lead generation campaign. After that project, being armed with extensive knowledge he acquired through trainings and self education and by understanding all of the work processes, system tools and techniques on business process outsourcing, he then moved to starting his own company that offers virtual assistant services to professionals and business owners in the US. Gateway Outsourcing started out by specializing in lead generation services through cold calling for Insurance and Real Estate professionals. Two years after, the company added to its service offerings other types of virtual assistant services such as executive assistance, bookkeeping, customer service and other related services. Gateway Outsourcing has been providing services for more than 5 years and is constantly growing to now having a pool of more than 120 virtual assistants who are all based in the Philippines, all of whom works from home and have at least 3 years of experience in the industry.