MC

Michele Charles

Vice President Sales Operations at Gateway Services Inc.

Michele Charles, CPA, currently serves as Vice President of Sales Operations at Gateway Services Inc. since March 2024 and is a member of the Board of Directors at St John's Kilmarnock School, where Michele chairs the Finance & Audit Committee and previously chaired the Development & Facilities Committee. Michele has held notable positions at Postmedia Network Inc. as Vice President Finance and Senior Director of Financial Planning and Analysis from June 2021 to June 2024, and at BlackBerry from October 2008 to June 2021 in various roles including Director of Corporate Sourcing and Contract Services. Prior experience includes a Senior Financial Analyst position at General Mills and a Financial Analyst role at Manulife Financial. Michele holds a CMA designation from the Chartered Professional Accountants of Canada and is pursuing a Certificate in Blockchain, Bitcoin & Cryptocurrency from Dalhousie University, in addition to a Graduate Diploma in Business Administration from Simon Fraser University and a BA in Psychology from the University of Waterloo.

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Gateway Services Inc.

Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Built on the foundation of Gateway Pet Memorial Services, Canada’s first accredited pet aftercare provider, Gateway Services Inc. continues to carry the legacy of ethical pet cremation across North America. As a team of talented people with a shared vision for upholding the highest pet aftercare standards in the industry, we believe that the same principles that guided the path of Gateway Pet Memorial – respect, honesty, trust, and integrity – hold true for today. From our leading-edge technology and extensive line of products to our streamlined processes and modern facilities, we have established the benchmark for the highest level of pet aftercare across our group of companies. With a solid reputation for helping veterinary partners give their clients the best pet aftercare services possible, we are always mindful of our special responsibility to provide a dignified and respectful memorial choice for every pet. OUR VISION As the cornerstone for pet aftercare, we will continue to build our family of companies and create meaningful partnerships in order to offer the best pet aftercare services across North America. OUR VALUES • People First • Exceed Expectations • (HIT) Honesty, Integrity, Trust • Be Passionate and Caring • Continuously Improve Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.


Headquarters

Guelph, Canada

Employees

201-500

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