Gaylord Hospital
Dorothy Orlowski has extensive experience in healthcare, currently serving as the Manager of Patient Relations & Volunteer Services at Gaylord Specialty Healthcare since August 1998. In this role, Dorothy oversees various initiatives focused on Patient Experience, Patient Satisfaction, and Patient Advocacy, with responsibilities including managing the Volunteer Group and developing patient satisfaction programs. Prior to this position, Dorothy held roles as a Certified/Licensed Occupational Therapy Assistant and Therapy Team Leader, providing clinical care and facilitating interdisciplinary communication. Dorothy's educational background includes a Master of Science in Organizational Leadership from Quinnipiac University, a Bachelor of General Studies in Health Services from the University of Connecticut, and an Associate of Science in Occupational Therapy Assistant from Manchester Community College.