Ed S.

Ed S. is an experienced Senior Service Delivery Manager currently working at GBG Plc since May 2022. Previous roles include IT Problem Management at Newcastle Strategic Solutions, Information Technology Service Delivery Manager at Vocare Group, and a similar position at Capita IT and Networks, where Ed S. served as Service Management Process Owner for multiple ITIL processes. Additional experience includes positions as Incident Manager at Sage Pay and Incident Lead at NHS Newcastle PCT, as well as ITIL Incident and Servicedesk Manager at Dairy Farmers of Britain. Ed S. began a career as a Reporting Systems Analyst at Siemens Microelectronics Ltd. Education was completed at The Kings School, Tynemouth, from 1974 to 1984.