Ursula Moore

Ursula Moore is the Senior Analyst of Acquisitions at GBX Group. Ursula has an extensive background in customer service and operations, which they have utilized to great effect in their role at GBX Group.

Previously, Ursula was the Director of Operations for the College Book, Library, Ecommerce & Mass Merchant Division at EDGE Entertainment Distribution (formerly Arrow Distributing). In this role, Ursula managed a team of customer service representatives and was responsible for department operations, including setting shipping schedules, creating shipments, and implementing changes to orders. Ursula also served as a liaison between the sales, purchasing, and distribution departments, and communicated with store management regarding all product, pricing, and order issues. In 2010, Ursula implemented the company's customer service program for e-commerce to support the launch of sales to consumers on Amazon, eBay, Buy, Half, and Hearsaynow.

In addition to their operational responsibilities, Ursula also developed and maintained customer pricing contracts by division. Ursula created main and unique pricing for all customers, as well as pricing sheets, special quotes, and promotional pricing. Ursula also processed vendor price protection for the company, generating an average of $50K in price protection income per year. Lastly, Ursula managed the company database of customer demographic data used for targeted marketing campaigns for new releases and special product promotions.

Thanks to their experience and expertise, Ursula has been able to make a significant impact in their role at GBX Group.

Ursula Moore has an associates degree in business from Notre Dame College.

Their manager is Taylor Davis, VP, Acquisitions. Some of their coworkers include Kyle Sparacia - Manager, Acquisitions, Jeff Prioreschi - Director, Acquisitions.