Sandy Ellis

Sandy is a global Customer Experience (CX) Executive with a talent to discover underlying business needs and strategically design innovative solutions while developing and inspiring leaders through career development, professional writing, and speaking. With her diverse and global sales, marketing, and operational executive-level experience, she builds trusted and valued relationships that improve both the customer and employee journey resulting in value creation for the firms with whom she works. During her 30 years of service industry experience, Sandy has been instrumental in building and scaling products and services from early stages to mergers/acquisitions. In addition, Sandy has helped evolve CX strategies across numerous industry verticals in her previous leadership positions.